How to Book Nintendo Museum Tickets
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Create a Nintendo Account
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You need a free Nintendo Account to make a reservation. support.nintendo.com+1
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Apply in the Ticket Lottery
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Tickets are primarily distributed via a lottery (“抽選”).
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Lottery entries open about three months before your desired visit date.
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You can select up to 3 preferred dates/times when entering. Kanpai Japan
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Check Lottery Results
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Results are sent via email to the address linked with your Nintendo Account.
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You can also check your status on the ticketing website.
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Pay for the Ticket
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If you win, you must pay by the deadline. Only credit cards are accepted.
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Your credit card must support 3D Secure. museum-tickets.nintendo.com
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Issue Your QR Code
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On the day before your visit, starting from 14:00 (JST), log into the ticketing site → “Review Tickets” → “Issue QR Code.”
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Once you issue the QR code, the ticket can no longer be canceled. museum-tickets.nintendo.com+1
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Assign Tickets (Optional)
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If you have tickets for multiple people, you can “assign” each ticket to a separate visitor. Assigned visitors must have their own Nintendo Account.
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When assigned, each visitor can even have their Mii character on their play ticket.
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Bring ID on the Day
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At the museum, you’ll need to show your QR code and a valid ID that matches the name used for reservation.
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For non-Japanese visitors, passport is required.
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Explore the Museum
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Once you scan your QR code, you’ll get a temporary ticket, which is then exchanged for a “play ticket” inside.
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There are workshops (Craft & Play) that require same-day reservation inside the museum.
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💡 Tips for Getting Tickets
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After Lottery: If you don’t win the lottery, check for last-minute tickets — sometimes they become available due to cancellations. ニンテンドーミュージアム+2Reddit+2
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Keep Refreshing: According to visitors, unsold or canceled tickets may appear on the hour. Reddit
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Be Ready: Have your Nintendo Account logged in, payment method ready, and phone verified.
