Here’s how to book Chiikawa Bakery in Tokyo (Omotesando “Omokado”) — tips for foreigners included.
📍 Where & When
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Address: Tokyu Plaza Omotesando “Omokado”, 3rd Floor, 4-30-3 Jingumae, Shibuya, Tokyo.
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Hours: 11:00 AM – 8:00 PM.
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Business holidays: irregular — check website. Third News+1
📝 Reservation / Booking Steps
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Use a smartphone
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The booking/reservation ticket is electronic and must be done via phone (iOS or Android).
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You can’t book via PC, tablets, etc.
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Lawson Ticket system / App
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Booking is handled through Lawson Ticket (L-tike).
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For certain ticket types, you get a shopping voucher with your ticket.
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Advance reservation
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It’s strongly recommended to reserve ahead because many slots are limited and sell out quickly. Tabimania Japan | Guide to Japan+2ちいかわベーカリー | ちいかわベーカリーへようこそ!+2
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There may be lottery / “先着” (first come) style sales. Tabimania Japan | Guide to Japan+1
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Same-day / Walk-in
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On some days, if there are free slots, same-day reservation entries may be opened. Check their official site or social media (X / Twitter).
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For walk-ins at the merchandise pop-up section (goods only), reservations may not be required depending on crowd. Tabimania Japan | Guide to Japan+1
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Arrival & Entry
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Arrive 10-15 minutes before your reserved time. They’ll start lining up early. If you’re late (15 min+ after your slot), reservation may be cancelled.
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Present your e-ticket via the Lawson Ticket app. Have your phone ready.
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Payment / Uses
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If your ticket includes a voucher, you can use it to buy breads or goods at Chiikawa Bakery.
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There are limits on number of items or stock for popular items. Some goods may sell out.
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⚠️ Things to Note (For Foreigners Especially)
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Japanese mobile phone number requirement: To get the ticket / register, you’ll often need a Japanese phone number (begins with 090/080/070).
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No refunds / changes: After booking, date/time changes mostly aren’t allowed for personal reasons.
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Do not use screenshots or printed copies of the electronic ticket — they likely won’t be accepted. Must use the official app/ticket.
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Merch only shop: If you’re only interested in Chiikawa goods (not bakery items), sometimes reservation isn’t required. Tabimania Japan | Guide to Japan+1